Data protection

Privacy policy

1. Our commitment

MEDSYNAPPS SAS is committed to protecting the privacy of its users and processing personal data in strict compliance with the General Data Protection Regulation (GDPR) and French data protection law.

We carefully select our service providers and host our medical platforms with French HDS-certified health data hosts.

2. Data controller

MEDSYNAPPS SAS — 14 rue Auguste Renoir, 56000 Vannes — France · SIRET 829 349 844 00037.

Representative: Dr. Olivier Creton, President. Contact: contact@medsynapps.fr.

3. Definition of personal data

Personal data is any information relating to an identified or identifiable natural person, including direct identifiers (name, address) and indirect identifiers (online identifiers, cookies, IP addresses).

4. Data we collect

Depending on the context, the data we collect varies. For each processing activity we identify:

  • data collected (mandatory or optional)
  • purpose of processing
  • legal basis (consent, contract, legal obligation, legitimate interest)
  • retention period
  • recipients

Main collection contexts: patients of QualiVein, MyHomeDoctor and the QAVAPEL platform; participants in clinical studies (Daktari); healthcare professionals; prospects and inquiries; buyers and purchase order signatories; server logs; partner and supplier directories; newsletter subscribers; job applicants.

5. Your rights

Under the GDPR, you have the following rights:

  • right of information and access
  • right to rectification
  • right to erasure ("right to be forgotten")
  • right to object to profiling and direct marketing
  • right to withdraw consent
  • right to data portability
  • right to restriction of processing
  • right to manage cookies
  • right to lodge a complaint with the supervisory authority

6. DPO contact and supervisory authority

To exercise your rights or for any question regarding the processing of your personal data:

If you believe your rights are not respected, you may contact the French supervisory authority (CNIL): cnil.fr.